How to unlock a bank account

To unlock a bank account, you must first identify the reason for the freeze, such as inactivity, KYC pending, or suspicious transactions. You can resolve this through the following steps:

• Contact your bank's relationship manager or customer care immediately to understand the specific requirement.
• Use the bank’s mobile app or internet banking portal to submit a formal unfreeze request or update your KYC details online.
• Visit your nearest branch to submit a written application along with identity and address proofs for physical verification.
• For dormant accounts, perform a small deposit or withdrawal to reactivate it after submitting the necessary documents.