1. On buying this voucher you will get a code through which you can do the booking (Voucher is valid for spends towards stays (room & incidental charges), food & beverages, Home deliveries & takeaways, spa services (for resident guests only), Fabelle boutiques and applicable taxes at any of the participating hotels.).
2. The voucher is not valid for spends towards settling banquet charges, paid-outs like car transfers, spend at retail or any third party service establishment at participating hotels, or any expenses of personal nature for which a pay-out is raised such as buying medicines, repairs of personal items etc.
3. Voucher can be used only at participating ITC s Hotels Group in India. Click here
to check the list of hotels.
4. Valid for 1 year.
5. ITC Hotels Voucher is issued by Qwikcilver Solutions Private Limited.
To register and activate your ITC Hotels Voucher, please send a SMS from your mobile phone as follows: ACT CardNumberCardPinFirstNameLastName to 99639 00600. The sending of the said message to the designated mobile number and receipt of due acknowledgement thereto shall constitute a registration of the User.
6. ITC Limited / Qwikcilver shall honour and consider requests for blocking of Voucher only from users who have registered in accordance with the terms of Voucher mentioned below.
7. This Voucher cannot be transferred for balance value or redeemed for cash.
8. This Voucher is cash equivalent.
9. Reload is not applicable in case of the voucher.
10. Any dispute shall be referred to Qwikcilver and the decision of Qwikcilver will be final.
11. Subject to the foregoing, these terms and conditions shall be subject to the jurisdiction of courts at Gurugram, India.
12. Qwikcilver & ITC Limited reserves the entitlement to amend these terms and conditions from time to time. Any change in these terms and conditions can be viewed on our website. https://www.qwikcilver.com/terms-and-conditions/ No fees or charges apply to Voucher.
13. The cardholder may request for the revalidation of the expired gift card. Upon receipt of such request, the gift card may be revalidated after due verification and may be subject to additional terms and conditions. Please refer to the Customer Grievance policy for dispute resolution, unauthorized transactions and liability related aspects at https://www.qwikcilver.com/grievance-policy/.
14. The Voucher cannot be used to settle stays booked on/thru
(a). Corporate rates
(b). Group rates
(c). Online Travel Agents (OTA s)
(d). Any negotiated room rates
(e). Travel Agents/Intermediaries
(f). Any commission agents
15. The voucher shall not be valid for withdrawal of cash or currency exchange.
16. Multiple transactions can be performed on a voucher until the value of the card is exhausted.
17. Should the purchase value exceed the card value, the differential amount of such purchase shall have to be paid at the point of sale either in cash or through an accepted credit or debit card, at the time of making such purchase.
18. Club ITC Green Points will not be awarded for transactions settled using Voucher. However, for transactions settled with a combination of Voucher and any other eligible payment mode the Club ITC Green Points will be awarded for the differential amount being settled through the alternate payment mode.
19. A Voucher once issued cannot be cancelled or refunded.
20. For any queries, balance check and date of expiry please visit https://www.woohoo.in/balenq and input the Card Number in the 'Check Balance' section.
21. Redemption of the Voucher by its bearer shall be a valid discharge of Qwikcilver & ITC Limited's liabilities in respect of the card.
22. The Voucher is subject to applicable laws. The Voucher holder shall comply with all applicable laws promulgated by any statutory/judicial/competent authority from time to time in this regard.
23. For queries, email at email@example.com or reach us at: The Direct Marketing Cell, ITC Limited-Hotels Division, ITC Green Centre, 10, Institutional Area, Sector 32, Gurgaon-122001