UPI

how to get payment back from upi

It is not possible to cancel a UPI transaction after the UPI PIN is successfully entered. To get your money back for a wrong or incorrect transfer, immediate action is crucial.
  • First, try contacting the recipient directly and request them to send the money back to your account.
  • If the recipient is unknown or unresponsive, immediately raise a complaint through the 'Help' or 'Dispute' feature within your UPI application.
  • If the issue remains unresolved, contact your bank's customer care with all transaction details.
  • You can further escalate the matter by filing a complaint on the NPCI portal or by calling their toll-free helpline at 1800-120-1740.

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