How to file a complaint for a UPI transaction?

To file a complaint for a UPI transaction, follow these steps:

• Raise a dispute directly within your UPI app by selecting the specific transaction in your history and choosing the Report or Help option.
• Contact your bank's customer support or visit the nearest branch with the transaction ID.
• If unresolved, file a complaint on the NPCI website under the Dispute Redressal Mechanism section.
• For fraudulent transactions, immediately call the national cybercrime helpline at 1930 or report it on cybercrime.gov.in.
• Escalate to the RBI Ombudsman if the issue persists beyond 30 days.