Currently, UPI transactions are free for individuals making personal bank-to-bank transfers. According to NPCI and RBI guidelines, no charges are levied on customers for:
- Person-to-Person (P2P) transfers between bank accounts.
- Person-to-Merchant (P2M) payments made directly from a bank account.
- Small-value transactions under 2,000 using digital wallets.
While an interchange fee may apply to merchants for high-value wallet-based transactions exceeding 2,000, this cost is not passed on to the customer. Regular UPI payments remain a cost-effective and secure digital solution for all users.