No, there are no charges for customers using UPI for standard bank-to-bank transfers. According to NPCI guidelines, peer-to-peer and peer-to-merchant transactions from a linked bank account are free.
Key details regarding UPI charges include:
- Personal bank transfers and direct merchant payments remain free for individuals.
- An interchange fee of up to 1.1% may apply to merchants for prepaid wallet transactions above ₹2,000.
- Customers are not required to pay this interchange fee; it is borne by the merchant or provider.