Banking

What to do if bank account is frozen

If your bank account is frozen, you should immediately contact your bank's customer service or visit your home branch to determine the exact reason for the freeze. Depending on the cause, follow these steps:
  • Submit updated KYC documents (Aadhaar, PAN, and address proof) if the freeze is due to non-compliance.
  • Clarify any suspicious transactions by providing necessary proofs or invoices.
  • Resolve legal or tax disputes and submit a clearance order or receipt to the bank.
  • Request a formal reactivation for dormant accounts.
  • Apply in writing to the bank manager to lift the freeze once issues are resolved.

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