To stop automatic payments from your bank account, follow these steps:
- Login to your net banking portal or mobile banking app.
- Navigate to the E-mandates, Standing Instructions, or AutoPay section.
- Select the specific active mandate or instruction you wish to stop.
- Choose the option to cancel or revoke the mandate and authenticate using your transaction PIN or OTP.
- Alternatively, you can visit your bank branch to submit a written cancellation request.
Ensure you cancel at least three business days before the scheduled debit to avoid the next payment.