what to do when money stuck in atm deposit machine

If your money gets stuck in an ATM deposit machine, you must act quickly.

• Stay calm and immediately note the exact time and location, including the ATM machine number.
• Collect evidence, such as the transaction slip or a photo of any error message displayed on the screen.
• Contact your bank's customer care number (found on your card or the ATM) or visit a branch right away to report the incident.
• The bank will investigate the machine's cash balance and, once reconciled, the funds will be credited to your account within a few working days.