1. On buying this voucher you will get a code through which you can purchase any products.
2. Valid at the online e-commerce platforms of Nykaa group entities: Nykaa.com, NykaaMan.com, NykaaFashion.com and used at Nykaa Retail stores (Lux and On Trend formats).
3. Valid for 1 year.
4. This voucher cannot be used to purchase other gift cards.
5. Vouchers cannot be redeemed for Cash or Credit and cannot be reloaded.
6. The voucher once purchased cannot be cancelled, refunded or returned. Once purchased, the recipient email ID or mobile number cannot be changed.
7. The cardholder may request for revalidation of the expired Voucher. Upon receipt of such a request, the voucher may be revalidated after due verification and may be subject to additional terms and conditions.
8. You agree and understand that vouchers are a pre-paid payment Instrument subjected to regulations by RBI Under the RBI guidelines, Nykaa/ Qwikcilver Solutions Pvt. Ltd may be required to share KYC details of the purchaser/ redeemer of the Gift Card and/or any other information with relation to the purchase of the Gift Cards and/or transaction undertaken using the voucher with RBI or such statutory authorities. Nykaa/ Qwikcilver Solutions Pvt. Ltd may contact the purchaser/redeemer of the GC for any such information.
9. For Dispute and Liability: Please refer to the Customer Grievance policy for dispute resolution, unauthorized transactions and liability related aspects at https://www.qwikcilver.com/grievance-policyNykaa and/or QwikCilver are not responsible if the card is used without permission. You agree and acknowledge that you shall be solely responsible for maintaining the secrecy of the code provided to activate the voucher.
10. If the order value exceeds the voucher amount, the balance must be paid by another payment option. If the order value is less than the amount of the voucher, the outstanding balance (after deduction of order value) will reflect under the same voucher.
11. You can redeem only 1 voucher per order. The voucher can be combined with promotional codes and with other payment options.
12. Nykaa does not warrant that the services and products provided to you pursuant to this Agreement will be free of interruptions, errors, bugs, viruses or security problems.
13. Neither QwikCilver nor Nykaa E-Retail Pvt. Ltd. makes any warranties, express or implied, with respect to voucher including without limitation, any express or implied warranty of merchantability or fitness for a particular purpose. In the event a Voucher is non-functional, your sole remedy will be the issuance of another voucher, for the value remaining in the non-functional card.
14. The conditions stated in these Terms and Conditions are in addition to the terms and conditions of every e-commerce platform of the Nykaa group. Nykaa reserve the right to change these terms and conditions from time to time in its discretion and without prior notice to you.
15. Nykaa voucher is issued by Qwikcilver Solutions Pvt. Ltd which is a private limited company incorporated under the laws of India, and is authorised by the Reserve Bank of India (RBI) to issue such vouchers. By purchasing the vouchers, you are agreeing to and accepting these Terms & Conditions. Your use of the vouchers shall be deemed to be your understanding of, and agreement, to each of the terms and conditions as detailed above.
16. Qwikcilver/Nykaa reserves the right to cancel the voucher if the same has been found to be purchased with fraudulent means and/or the beneficiary/Know Your Customer (KYC) details as per RBI Guidelines are found to be incorrect/insufficient.
17. In such cases, the funds shall be credited back to the same source from where these were received from. You agree to provide truthful and accurate information during the purchase of the Voucher. Nykaa may call for further information and documents from you in compliance to Know Your Customer and Anti Money Laundering guidelines issued by RBI from time to time. In the event the information provided by you, end beneficiary/Know Your Customer(KYC) details are found to be incorrect/ insufficient, Qwikcilver/Nykaa retains the right to cancel or block the voucher issued.
18. Cashback will not be processed for NON-KYC users. Get your KYC done to receive the cashback. Visit http://m.p-y.tm/minkyc
to do your KYC in a single click. Please ignore if already done.