Paytm First Terms and Conditions

Paytm First Terms
Welcome to the terms and conditions ("Terms") for Paytm First. These Terms are between you and ……………. and/or its affiliates ("Paytm" or "Us") and govern our respective rights and obligations. Please note that your use of the Paytm website and First membership are also governed by the agreements listed and linked to below, as well as all other applicable terms, conditions, limitations, and requirements on the Paytm website, all of which (as changed over time) are incorporated into these Terms. If you sign up for a First membership, you accept the terms, conditions, limitations and requirements including and not limited to the below -
Paytm First Referral Program
  • Refer a friend and get Rs 50 cashback after they subscribe to Paytm First by following the given the process. You can earn upto Rs 1000 Cashback
  • The referee(person who has received the invite) needs to click on the sent link and apply REFERFIRST promocode while buying the membership to be eligible for referral bonus
  • Every time a referee becomes a Paytm First member after following the stated process, you will get Rs 50 cashback in your Paytm wallet. Cashback will be processed in 7 working days.
  • The referee who has subscribed using your invite link and promocode REFERFIRST will get Rs 100 cashback in 7 working days.
  • User needs to have completed the KYC to get cashback.
  • If a person is referred by multiple Paytm First users, referral will be linked to the Paytm user whose shared link was clicked by the referee before subscribing to Paytm First.
  • If a person was referred by multiple Paytm First users and more than one referral link was clicked, referral will be attributed to the link which was clicked first.
  • Cashback wont be processed if you have not completed your KYC. Ignore if KYC already done.
  • In cases where Paytm is not able to credit cashback because wallet is not created for the same amount, Goldback will be credited for the same amount. Goldback is a cashback where instead of Paytm cash in your wallet, digital gold is given.
  • Paytm reserves its sole right to change offer terms or stop the offer without any prior notice to customers.
  • This offer is valid on Paytm App - Android and ios.
Paytm First Trail Pack
  • Paytm users purchasing the Paytm First Trial Pack shall only be eligible for limited Paytm First Membership which is being offered by Paytm.
  • Membership Fee for the Paytm First Trial Pack is INR 199.
  • Membership period will be 90 days from the date of activation of membership. Date of activating the membership will be day 1 of membership.
  • During the Paytm First Trail Pack, Paytm First users shall be entitled to limited offers/subscriptions/benefits of Paytm First. List of offerings within the Paytm First Trail Pack shall be listed for the users on their Paytm First screen.
  • The offers extended in the Paytm First Trail Pack are by different third parties. Paytm is not responsible for the third party offers. Therefore, Paytm may change the offerings in the Paytm First Trail Pack from time to time at its sole discretion.
  • Except for Paytm First Referral Program all other Paytm First Terms including Membership Cancellation, Renewal of Membership shall remain applicable for the users of the Trail Pack.
  • These terms as well as the terms and conditions of Paytm First Program shall be applicable to the users of Paytm First Trial Pack.
  • Paytm reserves the right to amend these and the terms and conditions of Paytm First Program from time to time.
Membership Cancellation
If you signed-up for your First membership directly through us, you may cancel your First membership any time by visiting Your Account and adjusting your membership settings. If you cancel within 3 business days of signing up for or converting from a free trial to a paid membership, we will refund your full membership fee; provided that we may charge you (or withhold from your refund) the value of First benefits used by you and your account during this 3-business day period. If you cancel at any other time, we will refund your full membership fee only if you and your account did not make any eligible purchases or take advantage of First benefits since your latest First membership charge. If you signed up for your First membership through a third party, you may need to contact the third party to cancel your membership or receive any refund under its applicable policies. First memberships redeemed through a First gift code or promotional code are not refundable.
Shipping Benefits and Eligible Purchases
First shipping benefits depend upon inventory availability, order deadlines, and in some cases the shipping address. They are limited to certain products sold by Paytm (or third- party sellers participating in First) on the Paytm website and to certain products on third- party websites that offer First shipping benefits. Products eligible for First will be designated as such on their product pages. Some special product, order, handling fees, and/or taxes may still apply to eligible purchases. If only some items in your order are eligible for First, you will pay applicable shipping charges for the ineligible items. Changing or combining orders, or changing your shipping address, speed, or preferences might affect First eligibility. Certain purchases may only be entitled to Standard Shipping because of their size, weight, and other shipping characteristics. We may exclude products with special shipping characteristics at our discretion. The First section of ……. page provides information about eligible items, shipping cost, shipping speed, and shipping destinations.
Other Benefits and Supplemental Memberships
Click here for information about additional First benefits. We also offer First members supplemental memberships, which are subject to these Terms, require you to be a First member, and may have additional fees and terms. As used in these Terms, “First” applies to all supplemental memberships. Click here for more information about supplemental memberships.
Other Limitations
  • We reserve the right to accept or refuse membership in our discretion.
  • We may send you email and other communications related to First and your First membership (regardless of any settings or preferences related to your Paytm account).
  • You may not transfer or assign your First membership or any First benefits, including promotion codes for First memberships or benefits, except as allowed in these terms.
  • First members are not permitted to purchase products for the purpose of resale, rental, or to ship to their customers or potential customers using First benefits.
  • Some First benefits may require certain purchase thresholds, have quantity or shipping address limitations, or require members to meet specified criteria in order to access them.
  • From time to time, Paytm may choose in its sole discretion to add or remove First membership benefits.
Fees and Renewal
The membership fee for First is stated in the First section of our Help pages. For Paytm First fees and renewal information, see applicable terms and conditions. From time to time, we may offer different membership terms, and the fees for such membership may vary. The First membership fee is non-refundable except as expressly set forth in these Terms. Taxes may apply on either or both of the membership fee and the reduced shipping charges for First.
If you sign up for your First membership through us and are billed by us. If you provide us with eligible payment method and are successfully charged, your membership period will be based on the date on which your First membership account is activated and not the date of the successful charge. If you fail to promptly pay the eligible payment or renewal payment under the methods provided by us we have on file for your payment of your membership fee, then your membership will be cancelled and you must provide us a new eligible payment method.
UNLESS YOU NOTIFY US BEFORE A CHARGE THAT YOU WANT TO CANCEL OR DO NOT WANT TO AUTO RENEW, YOU UNDERSTAND YOUR FIRST MEMBERSHIP WILL AUTOMATICALLY CONTINUE AND YOU AUTHORIZE US (WITHOUT NOTICE TO YOU, UNLESS REQUIRED BY APPLICABLE LAW) TO COLLECT THE THEN- APPLICABLE MEMBERSHIP FEE AND ANY TAXES, USING ANY ELIGIBLE PAYMENT METHOD WE HAVE ON RECORD FOR YOU.
If you signed up for your First membership through a third party and are not billed directly by us, then the billing terms provided by the third party will apply to your membership.
Promotional Trial Memberships
We sometimes offer certain customers various trial or other promotional memberships, which are subject to these Terms except as otherwise stated in the promotional offers. Trial members may at any time (through Your Account) choose not to continue to paid membership at the end of the trial period.
Agreement Changes
We may in our discretion change these Terms, Paytm's Conditions of Use and Privacy Notice, or any aspect of First membership, without notice to you. If any change to these terms is found invalid, void, or for any reason unenforceable, that change is severable and does not affect the validity and enforceability of any remaining changes or conditions. YOUR CONTINUED MEMBERSHIP AFTER WE CHANGE THESE TERMS CONSTITUTES YOUR ACCEPTANCE OF THE CHANGES. IF YOU DO NOT AGREE TO ANY CHANGES, YOU MUST CANCEL YOUR MEMBERSHIP.
Termination by Us
We may terminate your First membership at our discretion without notice. If we do so, we will give you a prorated refund based on the number of full months remaining in your membership. However, we will not give any refund for termination related to conduct that we determine, in our discretion, violates these Terms or any applicable law, involves fraud or misuse of the First membership, or is harmful to our interests or another user. Our failure to insist upon or enforce your strict compliance with these Terms will not constitute a waiver of any of our rights.
Limitation of Liability
IN ADDITION TO OTHER LIMITATIONS AND EXCLUSIONS IN PAYTM'S CONDITIONS OF USE, OUR TOTAL LIABILITY, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, WILL NOT EXCEED THE LAST MEMBERSHIP FEE YOU PAID. THIS LIMITATION OF LIABILITY WILL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW AND WILL SURVIVE CANCELLATION OR TERMINATION OF YOUR FIRST MEMBERSHIP.
Disputes
In the event of any dispute arising out of or in relation to this Terms and Conditions, including any question regarding to its existence, validity or termination, you shall first seek settlement / resolution of that dispute through the grievance redressal cell with Paytm. If within ….. days of grievance redressal, you feel that you did not get a satisfactory response from us you shall approach for mediation / conciliation with us and which shall be carried out at our premises in accordance with the mediation rules
Any dispute or claim, not settled by mediation / conciliation and relating in any way to these Terms or your use of First, will be resolved by binding arbitration, under the Arbitration and Conciliation Act (amended) and Indian Arbitration Rules shall apply.
To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to us at …………………………… and the arbitration will be will be conducted by under its rules. We each agree that any dispute resolution proceedings will be conducted only on an individual basis. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.