Terms & Conditions
  • By participating in this Campaign (as defined hereunder), 1) You /Paytm user (“Participant”) hereby confirm, acknowledge and agree that You, have read, understood and agreed to be legally bound by and abide by the below Terms & Conditions (T&C). If you do not agree to these T&C, please do not participate in this Campaign and 2) You agree to abide by all the T&C of Gold Accumulation Plan Account (GAP account) mentioned at https://paytm.com/offer/goldback/, including terms of gold accumulation, transfer, sales or redemption and the like mentioned at https://paytm.com/about-us/our-policies/#tandc .
  • One97 Communications Ltd, (“Paytm” - which term shall include its permitted assigns) solely reserves the right to amend, modify, add or change these T&C and/ or terminate, stop, withdraw or discontinue this Campaign or Goldback Promo Code without any further notice or liability whatsoever. You are hereby advised to visit the Website at https://paytm.com/about-us/our- policies/#tandc periodically to keep yourself updated and informed.
  • The gratifications offered under this Campaign are solely sponsored and distributed by Paytm to the Winner(s) (announced later) of this Campaign who are Paytm registered users, purchasing gold on www.paytm.com or paytm mobile app (“Paytm Platform”).
  • For avoidance of the doubt 1) Campaign shall mean the campaign as detailed under these T&C (“Campaign”); 2) the promo code shall be mean any Goldback Promocode and 3) the gratification shall mean Goldback equal to the amount mentioned hereunder.
  • Part A
  • Paytm reserves the right to disqualify any transaction or discontinue Campaign any time without notice or liability of whatsoever nature. Any Participant(s) providing any incorrect information or concealing/ withholding any information from Paytm will be disqualified from participating in Campaign without any notice or liability.
  • All decisions by Paytm regarding the Campaign shall be final and binding.
  • Cancelled order shall not be counted for the purpose of the Campaign
  • If the winner fails to comply with the herein set requirements her/his right to win the gratification is hereby waived off and gratification shall be forfeited without notice or liability of whatsoever nature.
  • Without prejudice to the foregoing, under no circumstance shall the winner(s) of the Campaign be entitled to redeem any category of gratification for cash.
  • This Campaign is being made purely on a “best effort” basis and participation of eligible Participants is voluntary, and subject to the applicable laws, rules and regulations including taxes laws, TDS deduction and guidelines/ directions issued by any authority from time to time or any other terms and condition as may be applicable to specific gratification.
  • Part B
  • Participation in the Campaign is open only for the Indian citizens of 18 years of age or above during the Campaign Period, provided participants are Paytm’s registered users in India.
  • The participants of the state of Tamil Nadu and wherever else such campaign is prohibited by law, shall not be entitled to participate in this campaign. Where the campaign is declared invalid or illegal by the court of competent jurisdiction or applicable law, the campaign shall not applicable and /or stands withdrawn forthwith in such jurisdiction.
  • Paytm shall not be liable to Participants or any third party, for any direct and or indirect losses, damages or claims of whatsoever nature including incidental, special, punitive or consequential damages, loss of profits, technical errors snag or delay in communication and the like. All warranties of any kind whatsoever, whether express or implied, are hereby expressly disclaimed including, meeting of the participant's requirements or aspirations, or the quality, merchantability, fitness for particular purpose of any goods, services, benefits or awards or Product or gold acquired or obtained through the Campaign.
  • The participant shall indemnify Paytm from and against any and all claims (including all third party claims), losses, or damages, and costs (including attorney’s fees and court costs) incur or suffer by Paytm, as a result of any act or omission of the Participant in relation to or arising out of the Campaign and or this T&Cs for any other reason whatsoever.
  • This Campaign is subject to force majeure events and circumstances including natural disasters, war, act of terror, political unrests, technical snags, Act of God, change of laws or any circumstance beyond the control of Paytm. Paytm shall not be liable for any delay or damages or act or omission caused to this Campaign or Participant(s) due to force majeure event.
  • Paytm reserves all the rights to provide any amount/voucher/any other gratification equivalent to the cost of the Goldback/Gratification.
  • Failure by Paytm to enforce any of their rights at any stage does not constitute a waiver of those rights. The gratification(s) under this Campaign is neither assignable nor transferable under any circumstance, and no request shall be entertained by Paytm for such transfer.
  • Apart from Gratification, the winners or participants shall have no other rights or claims against Paytm. Paytm’s liability in contract, tort or otherwise (including negligence) howsoever arising out of or in connection with the Campaign shall not in any manner exceed, in total, regardless of the number of claims, in respect of all matters, the amount or value of Goldback or Rs.5000/- whichever is lower.
  • Any dispute arising out of this Campaign and T&C may be resolved amicably through negotiations. In the event, amicable settlement fails such dispute shall be referred to Mediation to be held New Delhi in English.
  • The Campaign & T&C shall be subject to Indian laws and the exclusive jurisdiction of the Courts in New Delhi.