As businesses adopt artificial intelligence across finance, support, reconciliation and commerce workflows, they need payment information available faster and closer to where work already happens. Checking collections, tracking refunds and reviewing settlement status often means moving across multiple dashboard pages, reports or API calls.
To help businesses address this, Paytm Payments Services Limited (PPSL), a wholly-owned subsidiary of One 97 Communications Limited, has integrated Paytm Payment Gateway with Anthropic’s Claude via MCP Connector to help businesses access authorised payment information through AI prompts. The integration brings key payment information, including transactions, payment links, refunds, settlements, subscriptions, order status and reconciliation details, into a secure AI enabled interface.
Access Payment Information Through AI Prompts
For businesses, payment information is needed across several daily workflows. Entrepreneurs need visibility on collections, finance teams need settlement and reconciliation reports, support teams need payment and refund status, and developers need secure access while building AI enabled workflows.
This integration brings these checks into a conversational AI interface, helping teams reduce manual effort, lower internal follow-ups, speed up reconciliation and access relevant payment details through prompts instead of moving across multiple dashboard pages, reports or API calls. Merchants can connect their Paytm Payment Gateway account with Claude for authorised access to look up transactions, track refunds, review settlement status and reconcile payments, all through conversation.
Built on the MCP Standard for AI First Commerce Workflows
The integration is also designed for developers, business operations and entrepreneurs building AI first commerce workflows. The MCP (Model Context Protocol) standard enables secure connectivity between Claude and Paytm Payment Gateway APIs, allowing businesses to bring payment information into AI based workflows with authenticated and merchant authorised access.
This supports entrepreneurs, developers and business teams with faster visibility into payment information, reducing dashboard switching and direct API dependence.
Secure, Merchant Controlled Access
Security and trust remain central to this integration. Businesses connect their merchant account through secure authentication and retain control over access. Payment information is shared only through authorised permissions, while payment execution, refunds and settlement continue through merchant controlled processes on PPSL trusted infrastructure.
- Authorised access: Payment information is shared only through authorised permissions with merchant controlled access.
- Secure authentication: Businesses connect their merchant account through secure authentication and retain control over access.
- Merchant controlled processes: Payment execution, refunds and settlement continue through merchant controlled processes on PPSL trusted infrastructure.
“AI becomes valuable for businesses when it connects securely with real business workflows. This integration helps entrepreneurs, developers and business teams access payment insights faster, with built-in security and authorised access,” said Paytm Payment Gateway spokesperson.
Building Secure AI Enabled Payment Infrastructure
The launch strengthens the focus on secure AI enabled payment infrastructure for businesses, MSMEs, enterprises and developers. As companies adopt AI across finance, support, reconciliation and commerce workflows, Paytm Payment Gateway continues to build trusted payment technology that helps businesses operate with greater speed, visibility and control.
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